OJS Articles

Future-Oriented ESP for Business Professionals: Designing Competency-Based English Learning for Global Workplace Communication

English for Specific Purposes (ESP) has become increasingly important for business professionals who need to communicate effectively in global workplace environments. However, many English learning programs still emphasize general language proficiency rather than workplace-based communication competencies. This article proposes a conceptual and methodological framework for designing competency-based ESP learning for business professionals using the Entropy-TOPSIS […]

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Revitalizing Destination Social Responsibility through Regenerative Tourism: A Case Study of Penglipuran Village, Bali

This study investigates how regenerative tourism can revitalize Destination Social Responsibility within a mature and economically successful community-based destination. Using a qualitative case study approach, data were generated through a Focus Group Discussion with ten key stakeholders representing customary leadership, tourism governance, academic expertise, and youth perspectives. The analysis reveals that Penglipuran’s long-standing commitment to

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Crisis, Inequality, and Community Strength: Examining Dual Resilience in Tourism-Dependent Marginal Communities

This study investigates how poor households in the Tanjung Benoa Traditional Village in Bali navigated the socioeconomic collapse triggered by the Covid 19 interruption of tourism. Using a qualitative case study grounded in in-depth interviews, participant observation, and thematic analysis, the research introduces the concept of Dual Resilience to explain how communities endure chronic structural

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Collaborative Governance and Employee Engagement in Cross Sector Organizations: Evidence from East Java

This study investigates how collaborative governance quality influences employee engagement and perceived collaborative performance through collaborative leadership, role clarity across organizations, and inter-organizational trust. The study adopts a quantitative, cross-sectional survey design. Data were collected from 332 government employees involved in inter-organizational collaboration across provincial and district-level government organizations in East Java between March and

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Security, Trust, and Transaction Convenience in Mobile Banking: A Moderated Mediation Model of Usage Decision and Satisfaction

This study examines the structural relationships among security, trust, transaction convenience, usage decision, digital literacy, and user satisfaction in mobile banking. Drawing on Technology Acceptance Theory, trust theory in electronic commerce, and Expectation Confirmation Theory, the study develops a moderated mediation model to explain how and under what conditions mobile banking satisfaction is formed. Data

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When High Spending Meets Low Walkability: The Accessibility Paradox in a Living Heritage Urban District

This study examines the structural paradox between high tourist expenditure concentration and infrastructural accessibility constraints in the Gajah Mada Heritage Area, Denpasar. Drawing on secondary data from the 2025 Denpasar Tourist Expenditure Survey, the study analyses micro spending patterns, attraction preferences, and satisfaction with traffic conditions using descriptive and gap analysis approaches. Results reveal that

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Digital Transformation for Sustainable Rural Tourism: Evaluating Branding Competencies in Taro and Keliki Tourism Villages

Digital transformation has become a key strategy for advancing sustainable rural tourism, yet many destinations struggle to translate digital access into effective branding outcomes. This study examines how digital branding competencies shape sustainable tourism development in two tourism villages in Gianyar, Bali, namely Taro and Keliki. Using a qualitative comparative case study approach, data were

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The Pathway from Integrated Marketing Communication to Brand Preference

This study investigates how Integrated Marketing Communication shapes brand preference through the mediating roles of Brand Awareness and Brand Image within the ceiling and interior materials industry in Indonesia. Using survey data from 345 consumers and analysed through Partial Least Squares Structural Equation Modeling, the study demonstrates that Integrated Marketing Communication has significant positive effects

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An Integrated Model of E-Service Quality, Trust, E-Satisfaction, and E-Loyalty in Digital Commerce

This study investigates how Integrated Marketing Communication shapes brand preference through the mediating roles ofBrand Awareness and Brand Image within the ceiling and interior materials industry in Indonesia. Using survey data from 345 consumers and analyzed through Partial Least Squares Structural Equation Modeling, the study demonstrates that Integrated Marketing Communication has significant positive effects on

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Sustainable Transformation of Muslimah Fashion Businesses in Indonesia

This study examines how consumer sustainability expectations influence green marketing practices and how these practicesstimulate sustainable business model innovation in Muslimah fashion businesses in Indonesia. Using data from 212 owners and senior managers, analysed through Partial Least Squares Structural Equation Modeling, the findings show that sustainability-aware consumers strongly motivate firms to adopt credible green marketing

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