digital volunteering

Employee Capability and Service Quality Linking Leadership to MSME Resilience in Small Hotels

This study examines how entrepreneurial ecosystem and entrepreneurial leadership influence MSME resilience in the small hotel sector in Indonesia. Drawing on dynamic capability theory, the study proposes that resilience is achieved through the sequential mechanisms of dynamic capability and service quality. Data were collected from 262 owners and managers of small accommodation businesses and analyzed […]

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Digital Volunteering and Organizational Adaptability: The Roles of Conflict Management and Social Capital in Indonesia’s Humanitarian Organizations

The rapid advancement of digital technology has transformed how humanitarian organizations mobilize and engage volunteers. Within this shift, digital volunteering has become essential for improving coordination, transparency, and responsiveness in disaster management. This study examines the causal relationships among Digital Volunteering (DV), Conflict Management (CM), Social Capital (SC), and Resistance to Change (RC) within the

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